Yes, another day at work. I’ve managed to drag myself into a place that I hate more than anything for another day. I’ve been here over 3 years now and I couldn’t hate it more. The sound of the phone ringing makes me well up with anger. The stupid ding noise the phone makes when calls are in queue makes me swear out loud at people that can’t hear me. I know that an hour after I get here every morning, I’m going to feel the building shake because the 425 lb man that I work with is going to stumble in stinking of hams and crisco from 10 minutes before he left for work. One day I just want to stab him in the belly and see if he really does bleed gravy. After he gets here, it’s 4-5 hours of random stupid fucking stories about how he kicked ass on his Role Playing Game last night or how he watched some fucking thing about the Seahawks and how they are the best thing around. Guess what gravy veins… they lost the Superbowl. Stop talking or I’ll cut you and save your blood until thanksgiving. After I take my lunch, which is supposed to be an unpaid half hour, but I take an hour and stay clocked on because I hate this place, I get to come back to more stories about what Fatty read while I was gone. Sometime in that hour, the other guy comes in (he also plays the same RPG. They are, in fact, in the same ‘guild’ or whatever gay clubs are called nowadays). So I get to hear more awesome stories about how he raided some cave that had level 30 monsters in it and he tricked them and won the battle. Teriffic, you won the prize that will ensure you never get laid in your entire life. Douchebag. After that prize of a human goes home, I just try to stay awake for an hour longer before I leave for class, where again I will fight to stay awake.
None of those reasons are why I hate this job, they are only pieces to the puzzle. The main reason I hate is is what I do. I work the Helpdesk for Red Lion Hotels and for TicketsWest. The Red Lion part isn’t so bad. The TicketsWest part is equivalent to punching myself in the testicles a hundred times an hour. See, when an outlet or venue fucks up selling tickets, they can’t siomply refund them, they have to call me to put them back in the system. With close to 400 outlets and venues, that’s a lot of fucking up. Most of the calls I get could be solved by reading the computer screen BEFORE printing the tickets. Example conversation:
“Hi, I need to unsell these tickets.” Get the usual info, then ask “Ok, what’s the reason for unselling these?” “Oh, they wanted Keystone ski tickets and I sold them Copper Mountain.” Ok, harmless enough answer one time… but this kind of thing happens at least 25 times a day. Seriously, theres an exact picture of what you’re going to print on the screen in front of you. It says “Copper Mountain” right on it. How did you even manage to bring up copper mountain in the place of keystone anyway? It’s a keyword search… and last I checked ‘copper’ doesn’t appear in ‘keystone’ anywhere. Imagine 3 years of talking to idiots like this… See why I hate it? I’m tired of hearing “Oh, it was the wrong date” or “They didn’t want to pay the price” or “It was the wrong event.” How? How are any of those things possible when there is an EXACT picture of what you’re printing on the screen in front of you.
After I deal with this for 8 hours a day, then go to F-ing class, I get to go home. Awesome, home. All I have to do there is get wasted, and I’m tired of getting wasted. My roommates are cool to hang out with, but that only goes so far. I basically waste my life at a job I hate, then go home and do nothing. Exciting. No wonder I have no drive to do anything at all anymore. I go to the gym 2-3 times a week, and play hockey on Mondays, but that’s it during the week. The weekends are just a blur of punishing my liver with alcohol, which admittedly leads to some great stories… but then the weekends over and all I have left to show for it is a messed up digestive system and a possibly dying liver. Yay, back to work on Monday.
Why am I writing this? I don’t know, I’m a complainer… it’s what I do. Why do you care? You don’t have to, I just thought I’d give you a peek into what I do and why I hate everything about it. I have to stop writing this though, cause I can already feel the rumble of crisco guzzling ham man coming up stairs as I type here….